Shipping policy
SHIPPING & DELIVERY POLICY
Last updated: [5,01,2026] Thank you for shopping at PetTrend We are committed to delivering your pet products safely and efficiently.
PROCESSING TIME
Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.But shipment is after order processing and unavoidable circumstances may cause delivery delays.
SHIPPING RATES & DELIVERY ESTIMATES
We offer free shipping world-wide on all orders fulfilled through our trusted drop shipping partners and their carrier networks. No shipping fees are added at checkout-the price you see is the price you pay.
Please note: As we work with drop shipping partners, delivery times may vary. You will receive a tracking number once your order ships.
Estimated delivery times by regions:
Region Estimated delivery
United States 7 - 15 business days
Canada 10-20 business days
European Union 10-20 business days
United kingdom 10-18 business days
Rest of the World 14-25 business days
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a shipment confirmation email with tracking information once your order has shipped. You can track your order using the tracking number provided.
CUSTOMS, DUTIES, AND TAXES
International orders may be subject to import duties, customs fees, and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs.
DAMAGES
Pet View Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
INTERNATIONAL SHIPPING
We ship to most countries worldwide. Please note that international shipments may take longer due to customs clearance.
QUESTIONS?
If you have any questions about shipping, please contact us at:
Email: shop@pettrend.store
RETURNS & EXCHANGES
For information about returns and exchanges, please see our Refund Policy.